At ToolzillaPro.shop, we are committed to ensuring the best experience for our users. We understand that sometimes things don't go as expected, which is why we offer a clear refund policy.

Eligibility for Refund

• Refunds are applicable only when the purchased service or tool does not function as intended.
• If the user was wrongly charged or charged twice for the same service.
• The request must be made within 3 calendar days from the date of purchase.
• Only genuine and verifiable issues will be considered.

Refund Conditions

• No refund for services already accessed or downloaded.
• No refund for incorrect usage or user error.
• No refund for change of mind or usage misunderstanding.
• We reserve the right to reject refund requests that appear abusive.

Refund Process

After verifying the refund eligibility:

• Refund will be processed within 3 to 7 business days.
• The amount will be returned to the original payment method.
• We do not offer cash or third-party refund methods.

How to Request a Refund

To initiate a refund, email us with the following:

• Your full name and email address used during purchase
• Transaction ID or order number
• Clear explanation of the issue
• Proof of payment (if available)

Email to: support@toolzillapro.shop

Legal Terms

This Refund Policy complies with applicable laws of India including the IT Act, 2000 and Consumer Protection (E-commerce) Rules, 2020. By purchasing or using our services, you agree to abide by our terms.

Contact Us

We are always here to help. If you have any questions, please reach out to us.

Email: support@toolzillapro.shop

Address: Gwalior Division, Madhya Pradesh - 476111